My Help. app for iPhone and iPad

4.6 ( 4896 ratings )

Productivity
Developer: MD Farooq Ahmed

Free

Current version: 1.6.1, last update: 6 years ago
First release : 04 Sep 2016
App size: 3.5 Mb

My Help - A Multi Channel Application which is SLA driven for queries, Service Requests (All tickets will go to Manager for approval 1st before it is auto assigned to the resolution team) and Concerns management with built-in Workflow & Escalation matrix. Provides ability to Accept/Reject resolution as well as has the ability for the user to rate the resolution provided.